My Print Story appreciates how important your privacy is on the internet, and as a company is committed to protecting the privacy of our site visitors, and our customers. We will never disclose information about our customers to third parties, except where it is part of our service to you (e.g. arranging a delivery via a third party courier service, carrying out credit or security checks, etc), where we have your express permission to do so, or where it is required by law.
Here at My Print Story we collect a certain amount of personal information from you when you sign up for an account with us, place an order, buy a gift certificate, or register for our mailing list. By registering or placing an order, you consent to us collecting this personal data. If you have placed an order, we hold personal information including your name, email address, phone number, and your shipping and billing addresses for the purposes of processing and fulfilling your order.
My Print Story - we use PayU Money to process credit and debit card payments, and we do not have access to those details once payment has been processed. We ask for your telephone number in order for us to easily contact you with questions about your order. Everything here is custom made, and we want to make sure we’ve got it correct! If your order is being sent by couriered delivery, your phone number and address will be shared with our courier service to ensure they can contact you in event of any queries over the delivery of your order.
If you have made an order with us previously, we may occasionally update you on our new products, news, and special offers via email. You can also select to receive these communications from us when you register on our website.
These cookies enable you to browse the website and use features such as our shopping cart - these are the good kind (not quite chocolate chip, sadly) that enable our site to load faster for you, and remember what’s in your cart. We use a number of different types of functionality cookies to try to make your experience as streamlined and easy as possible. These cookies are essential to your shopping experience on our website.
We use these cookies to measure and analyse how our customers (you!) are using our website. The information collected is anonymous, and tracking these allows us to continuously improve our website and endeavour to make your experience as awesome as possible.
When browsing or shopping online, our website will remember preferences you make (for example your user name, language or location). This makes your browsing experience simpler, easier and more personal to you.
These cookies are used to deliver adverts relevant to you. In addition, they limit the number of times you see an advertisement as well as helping us measure the effectiveness of our advertising campaigns.
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your web browser for instructions on how to locate the file or directory that stores cookies.
Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
My Print Story is the data controller for the purpose of the Data Protection Act 1998.
We love hearing from our customers (even if you want to report a problem or make a complaint!). We’re always trying to improve the service we offer you, the product range, and the experience you get as a My Print Story customer.
If you want to get in touch with us you can either contact our customer experience team at